Quick Help Topics
Getting Started
Learn how to play Lucky Mariachi slot game
Game Rules
Understand paylines, symbols, and winning combinations
Technical Issues
Troubleshoot common problems and errors
Account Help
Manage your preferences and settings
How to Play
- Set Your Bet: Choose your bet level (1-10) and coin size
- Spin the Reels: Click the SPIN button to start
- Check for Wins: Matching symbols on paylines win coins
- Collect Winnings: Coins are automatically added to your balance
- Try Autoplay: Set automatic spins for continuous play
Game Features
- Wild Symbol (🎺): Substitutes for other symbols to create wins
- Scatter Symbol (💀): Triggers special features
- Free Spins: Win free game rounds
- Jackpot: Progressive coin jackpot increases over time
- Autoplay: Automatic spinning for convenience
Troubleshooting
Game Won't Load
- Clear your browser cache and cookies
- Try a different browser (Chrome, Firefox, Safari)
- Disable browser extensions
- Check your internet connection
Sound Issues
- Check your device volume settings
- Ensure browser allows audio
- Try refreshing the page
Display Problems
- Update your browser to the latest version
- Check zoom level (should be 100%)
- Try full-screen mode
Responsible Gaming Help
If you need help with gaming habits:
- Visit our Responsible Gaming page
- Set up Self-Exclusion
- Call the helpline: 1-800-522-4700
Contact Support
Still need help? Our support team is available:
Email: support@luckymariachi.comResponse Time: Within 24 hours
Languages: English, Spanish