We'd Love to Hear From You!
Whether you have a question about the game, need technical support, or just want to share your feedback, our team is ready to help.
Contact Information
General Support
Email: support@luckymariachi.com
Response time: 24 hours
Technical Issues
Email: tech@luckymariachi.com
Include browser and device info
Feedback
Email: feedback@luckymariachi.com
We value your suggestions!
Business Inquiries
Email: business@luckymariachi.com
Partnership opportunities
Before Contacting Us
You might find quick answers here:
- Check our Frequently Asked Questions
- Visit our Help Center
- Read the Terms & Conditions
- Review our Privacy Policy
What to Include in Your Message
To help us assist you better, please include:
- A clear description of your issue or question
- Your browser type and version
- Device type (desktop, mobile, tablet)
- Screenshots if applicable
- Any error messages you received
Office Hours
Our support team is available:
- Monday - Friday: 9:00 AM - 6:00 PM EST
- Saturday: 10:00 AM - 4:00 PM EST
- Sunday: Closed
We respond to all emails within 24 business hours.
Social Media
Follow us for updates and news:
- Facebook: @LuckyMariachiGame
- Twitter: @LuckyMariachi
- Instagram: @LuckyMariachiSlots
Mailing Address
Lucky Mariachi Entertainment AGBahnhofstrasse 10
8001 Zürich
Switzerland
Note: This is a virtual office for correspondence only.