Self-Exclusion Program

Take Control of Your Gaming

What is Self-Exclusion?

Self-exclusion is a tool that allows you to take a break from gaming for a set period of time. During this period, you will not be able to access your account or play any games. This is a free entertainment game, but we still encourage responsible gaming habits.

Self-Exclusion Options

24 Hours

Take a day off to reset and relax

7 Days

A week-long break from gaming

30 Days

A month to focus on other activities

6 Months

Extended break for serious consideration

1 Year

Long-term exclusion option

Permanent

Permanently close your account

How It Works

  1. Choose your self-exclusion period
  2. Confirm your decision
  3. Your account will be immediately suspended
  4. You cannot reverse this decision until the period ends
  5. After the period ends, you can choose to reactivate or extend

During Self-Exclusion

While self-excluded, you will:

  • Not be able to access your account
  • Not receive any promotional materials
  • Not be able to create a new account
  • Have your game progress saved for when you return

Alternative Options

If self-exclusion seems too drastic, consider these alternatives:

  • Time Limits: Set daily play time restrictions
  • Cool-Off Periods: Take shorter breaks when needed
  • Reality Checks: Get reminders about time spent playing

Support Resources

If you're considering self-exclusion, these resources can help:

Gaming Support Hotline

1-800-522-4700 (24/7)

Online Chat Support

Available on our website